Luquillo Beach Hostel

Terms & Conditions

Hostel Conduct

At Luquillo Beach hostel we try and keep things fun and friendly however, we ask all guests to be quiet in the bedroom and hall areas after 11 pm. We also expect all guests to be considerate and respectful to one another and to hostel staff and to comply with the hostel rules. Guests are expected to clean and return any kitchen items they use and offensive, drunken or rude behavior will not be tolerated and any guest acting in this manner will have their reservation cancelled and be asked to leave.

Hostel Check-In Times

Check-in: at Luquillo Beach Hostel is strictly between 3:00 and 9:00 pm. Guests failing to check in by this time will automatically have their booking cancelled and will not be allowed access to the Hostel. Please remember that we are a family run business and do not have a 24-hour reception (although staff are available 24 hrs. for any emergency). In the event of a reservation being cancelled due to a guest’s failure to check-in by 9:00 pm, the fee for the first night’s accommodation will be charged.

Check-out: at 11:00 am. The hostel is closed to all guests between 11:00 am and 3:00 pm for cleaning. Please help us to maintain our high standard of cleanliness by vacating the hostel between these times. Thanks!

Cancellation Policy for Online Bookings

Luquillo Beach hostel has a 1-day cancellation policy. Cancellations must be made by 11am the day before the scheduled arrival date. Late cancellations and no-shows shall be charged. Sorry, no exceptions.

Group Booking Info

We do not accept group bookings of over 8 persons under the age of 35 without the prior agreement of the hostel owners. A ‘group’ booking is, by our definition, any party of more than 8 persons who have made either a single reservation with us or who have booked as individuals with the intention of meeting up as a ‘group’ at the hostel.

If you wish to make a group reservation with us, please contact the hostel directly and a member of staff will assist you.

Group Booking (over 8 people) Cancellation Charges

Luquillo Beach Hostel operates a sliding scale of charges for group booking cancellations. The amount charged depends on the amount of notice given (see below).

Period before cancellation Amounts charged
More than 28 days Deposit
15 to 27 days 25% of total booking costs
4 to 14 days 50% of total booking costs
less than 4 days 100% of total booking costs

Children

Due to the communal nature of hostel living, we are unable to accept families or groups with children under 12 years of age. We are sorry for any inconvenience this may cause.

Children must be supervised at all times. Please be aware that due to the self-catering nature of the accommodation, household cleaning products are accessible in the hostel kitchen and bathrooms.

Pets

Sorry! Luquillo Beach Hostel does not accept pets.